Privacy Policy & SMS Terms and Conditions

Introduction

Neshama Preschool is committed to protecting the privacy and security of our customers' personal information. This privacy policy outlines how we collect, use, and safeguard your data when you interact with our services, including SMS communications.

Types of Information Collected

We may collect the following types of personal information from our customers:

Name
Email address
Phone number
Other necessary details required for our services

Method of Information Collection

Customer data is collected through various means, including but not limited to:

Online forms submitted via our website (www.neshamapreschool.com)
Customer inquiries and service requests
SMS opt-in consent forms

Purpose of Data Collection

We collect customer information to:

Provide our services and fulfill customer requests
Send SMS messages related to appointments, meetings, service updates, or follow-ups
Improve our customer experience and service offerings

Data Security Measures

We implement strict security measures to protect customer data from unauthorized access, misuse, or disclosure. These include encryption, secure storage, and restricted data access.

Data Sharing

Customer data, including SMS opt-in phone numbers, is not shared with third parties for marketing purposes.
Data may be shared with third-party service providers only as necessary to deliver our services (e.g., payment processors, legal compliance).

User Rights

Customers have the right to:

Access, update, or request deletion of their personal information
Withdraw consent for SMS communications at any time by replying STOP
Contact us for any inquiries regarding their personal data

Contact Information

For privacy-related concerns or questions, please reach out to:
Neshama Preschool
2997 Ocean Parkway, Brooklyn, NY 11235
office@neshamapreschool.com
718-946-9833

SMS Terms and Conditions

SMS for Consent Communication

The phone numbers obtained through the SMS opt-in process will not be shared with third parties for marketing purposes.

Types of SMS Communications

If you have consented to receive text messages from Neshama Preschool, you may receive messages related to:

Appointment reminders
Service updates and follow-ups
Customer support inquiries

Example SMS Message:

"Hello, thank you for contacting Neshama Preschool. How can we assist you? Reply STOP to opt-out at any time. Message and data rates may apply. For assistance, text HELP or visit https://www.neshamapreschool.com/privacy"

Message Frequency

Our estimated SMS message frequency ranges from 100-1000 messages daily across all users.

Potential Fees for SMS Messaging

Message and data rates may apply. Fees vary based on your mobile carrier and whether the message is sent domestically or internationally.

Opt-In Method

Customers may opt-in for SMS messaging through:

Website Forms: Customers can provide consent via intake forms on our website www.neshamapreschool.com
Verbal Consent: Customers may opt-in during a phone call by agreeing to receive texts after visiting our Contact Us page.

During the call, we ask:
"Do you agree to receive texts from Neshama Preschool? Message frequency varies. Message and data rates may apply. Text HELP for help, text STOP to opt-out. See our privacy policy at https://www.neshamapreschool.com/privacy."

This consent will not be shared with third parties or affiliates for marketing purposes. No SMS communication will be initiated unless explicitly consented to by the customer.

Opt-Out Method

Customers can opt-out of SMS messaging at any time by replying STOP to any received message. Once opted out, they will receive no further SMS communications. To opt back in, customers may reply START.

Standard Messaging Disclosures

Message and data rates may apply.
Message frequency may vary.
You can opt out at any time by texting STOP.
For assistance, text HELP or visit our https://www.neshamapreschool.com/privacy.

For any further inquiries regarding SMS communications, please contact us at office@neshamapreschool.com